Privacy statement

Pamboo Website and Cookie Policy

This privacy statement applies to Pamboo. Should there be any inconsistency between this data protection statement and any other applicable contract or the general terms and conditions of Pamboo, the provisions of this data protection statement will prevail.

Introduction

Data protection is of high importance for us at Pamboo, which operates pamboo.ch, pamboo.de, pamboo.eu. This privacy statement has been prepared to explain the nature, extent and purpose of processing of personal data within our online services and associated web pages, functions and is inline with EU’s General Data Protection Regulations (GDPR). It also shows how personal data is handled in Pamboo. As the controller, Pamboo has implemented organisational and technical measures to ensure compliance with GDPR regulations and the most complete protection of personal data (see a) Personal data) processed through this website. However, there is always a remaining risk to transmit data on the Internet.

About Pamboo

Pamboo is a registered Swiss brand for sustainable kids’ and baby fashion. Pamboo was founded in 2015 by the textile designer Anna Warth. Anna was inspired by her own motherhood and her positive experience with natural cotton. Based on her knowledge after graduating from the Swiss Textile College STF and her focus on sustainability and comfort, Anna launched the unique collections of Pamboo.

Terms and definitions

The privacy policy of Pamboo is limited to the terms used by the European legislator for the adoption of GDPR. To ensure our policy is understandable, we explain the following terms used in our privacy policy:

a) Personal data

The term ‘personal data’ is the entryway to the application of the General Data Protection Regulation (GDPR). Personal data is any information which is related to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

A data subject is any identified or identifiable natural person whose personal data are processed by the person responsible for the processing.

c) Processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Controller or person responsible for the processing

The controller or person responsible for the processing means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. If the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

e) Processor

The processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

f) Recipient

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

g) Third party

A third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

h) Consent

Consent of the data subject means any freely given, specific, informed and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her

Responsible body

The responsible body for the processing of personal data within the meaning of the EU General Data Protection Regulation and other data protection provisions is:

Anna Warth
Gerbiweg 2
8853 Lachen, Schweiz

Email: info(at)pamboo.ch
https://pamboo.ch/

General information on Pamboo collection and processing of data

The privacy statement covers both historical and future personal data. If you agree to your data being processed, we will process not only personal data collected by you in the future in accordance with this privacy statement, but also your personal data that we already have on file. This also applies in particular to personal data which we have collected and processed until the relaunch of this web shop.
Pamboo processes personal data on the following legal bases:

Article 6 (1) a) GDPR

Many processing activities for personal data are carried out in Pamboo on the basis of voluntary declarations of consent by the respective data subjects, e.g. the dispatch of newsletters or the requested notification about news patterns. The legal basis for processing activities for which we obtain consent for a particular processing purpose is Article 6 (1) a) GDPR.

Article 6 (1) b) GDPR

If the processing of personal data is necessary to perform a contract, the processing is on the basis of Article 6 (1) b) GDPR. The same applies to such processing activities that are necessary to perform pre-contractual measures, such as in cases of enquiries about our products or services.

Article 6 (1c) GDPR

If Pamboo is subject to a legal obligation requiring processing of personal data, the processing is on the basis of Article 6 (1c) of the GDPR.

Article 6 (1d) GDPR

In rare cases, the processing of personal data may be necessary in order to protect the vital interests of the data subject or of another natural person, e.g. if you need help as a customer or visitor to Pamboo. The processing is then based on Article 6 (1d) of the GDPR.

Article 6 (1) e) GDPR

If the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Pamboo, then the processing is on the basis of Article 6 (1) e) GDPR.

Article 6 (1) f) GDPR

Processing activities may be carried out on the basis of Article 6 (1) f) GDPR. This is the legal basis for processing activities not covered by the previous legal bases, where processing is necessary for the purposes of the legitimate interests pursued by Pamboo or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject. Before any processing, the existence of a legitimate interest will be particularly carefully considered in individual cases.

Purpose of processing

We process your personal data for a variety of purposes. These purposes can be summarised in different groups. In particular, we may process all or some of your personal data for one or more of the following purposes:

In connection with our products

  • Supply and sale of our products and services
  • As part of the purchasing processes and contractual conditions with external service providers or other partners. Payments are processed by the third-party service provider Stripe Online Payments.
  • Handling of orders and contracts, including sending of order and dispatch confirmations, delivery confirmations, delivery and invoicing
  • Organisation and carrying out of a customer reward point program to earn points for certain actions
  • The organisation and conduct of market research and surveys
  • For our own security measures. The protection against harmful software and threats to our communications technology
  • We process personal information to prevent and detect fraud and abuse in order to protect our security.
    Provision of information, informative material, brochures, publications or products

In connection with customer communication and events

  • Communicate with you: Provision, administration and realisation of customer communication by post and via electronic communications media
  • Business communication by post and by telephone, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging such as: type of use, frequency and duration of use, exact location of use
  • Assessing the use of our products by telephone, e-mail, voicemail, text messaging (SMS), picture messaging (MMS) or Instant Messaging such as: type of use, frequency and duration of use, exact location of use
  • Organisation and realisation of competitions, including notification and publication of winners via our websites or our products on Internet platforms, multimedia portals or social networks
  • Organisation and realisation of special occasions such as events, publicity events, sponsorship events, cultural and other events

In connection with the customer behaviour analysis and direct marketing

  • Simplification of procedures – such as purchases - and use of findings from the analysis of customer behaviour for continual improvement of all product ranges
  • Avoidance of unnecessary advertising through findings from the analysis of customer behaviour for individualised and personalised direct marketing (newsletter)
  • Sending of individualised and personalised advertising by post or by telephone, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging
  • Individualised and personalised matching of offers and advertising on our websites or with our channels on Internet platforms, multimedia portals and/or social networks
  • We use your personal information to recommend products that might be of interest to you, identify your preferences, and personalize your experience with Pamboo
  • Statistical evaluation of customer behaviour based on anonymised customer data
    Linking of new personal data collected about you with the personal data previously collected by us

In connection with raffles or competitions on Instagram and Facebook

  • Anyone who is at least 18 years of age and a resident of the country or countries mentioned in the relevant social media post is eligible to enter. To enter, the entrant must comply with the terms and conditions set out in the relevant social media post. The winner will be selected at random.
  • Each person may only enter the competition once and must have a public profile. Participation via automated mass participation procedures of third parties is not permitted. The prize will not be paid out in cash. The respective closing date is stated in the respective social media post. Pamboo reserves the right not to consider the participant(s) in the draw in the event of suspected technical manipulation.
  • The winner will be informed of the prize by direct message. Full contact details (first name, surname and postal address) must then be sent by e-mail to the e-mail address provided by Pamboo. If this does not happen within three days, Pamboo reserves the right to draw a new winner. The prize will then be sent by post to the postal address provided. If the prize cannot be delivered the first time, the claim to the prize expires and Pamboo has the right to draw another winner.
  • The data of the winner(s) provided by means of the competition will only be used by Pamboo for the purpose of sending the prize. The data of the respective raffle participants will be deleted no later than three months after the draw.
  • Participation is free of charge. The participant only has to pay the fees for the internet connection. Participation is not linked to the purchase of products or services. Pamboo is not liable for the availability of the social media website.
  • Raffles or competitions are not affiliated with, sponsored, endorsed or organised in any way by Instagram or Facebook. Entrants release Instagram and Facebook from any and all liability arising from any claims in connection with the conduct of the competition or raffles. Any questions, comments or complaints regarding the competition should be addressed directly to Pamboo and not to Instagram or Facebook.

Data collected

As a data controller, we collect a variety of data in order to deliver our services. We have provided further detail below about the specific types of data we collect and our reasons for doing so. We collect your personal data whenever we are in contact with you. There are many kinds of situations in which we are in contact with you. For example, we collect your personal data under the following circumstances:

Visiting our website

  • Purchasing our goods via our website
  • You receive a newsletter or other advertisement about our products
  • You take part in a competition or prize draw
  • You register at our website
  • You take part in one of our market research promotions or surveys
  • You use, or communicate with us or third parties via our websites or offers on internet platforms, multimedia portals and/or social networks
  • You communicate with us by telephone, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging
  • You make contact with us at special occasions such as events, exhibitions, publicity events, sponsorship events or other events

We collect the following data from you

Examples of information we collect and analyze include:

  • Name and first name
  • Date of birth and age
  • Gender
  • Home address
  • Shopping habits
  • Customer and shopping preferences
  • Delivery address
  • Updated delivery and address information from our carriers or other third parties, which we use to correct our records
  • Invoice address
  • Credit card and account information are stored by our payment provider. Account information, purchase or redemption information and other interaction with our payment provider are provided.
  • Last used IP address
  • Telephone number(s)
  • E-mail address(es)
  • Identification numbers of your technical devices
  • Customer and loyalty card numbers
  • VAT number
  • Company name
  • Details of newsletters subscribed to or other publicity
  • Consent to receive advertising material
  • Online customer account information (including date of opening, user names, profiles, avatar picture)

Data collected relating to your activity

Examples of information we collect and analyze include:

  • Purchasing information (including date of purchase; place of purchase; time of purchase; type, quantity and value of the products and services purchased; shopping basket; cancelled shopping basket; payment method used; paying agent; purchasing history, shipping information)
  • Participation in community features; rate products and provide reviews
  • Searching for products or services
  • Compiling a wish list or shopping cart
  • Customer service information (including product returns, complaints, guarantee claims, delivery information)
  • Session dates with reference to visits to our websites, offers on Internet platforms, multimedia portals and/or social networks (including duration and frequency of visits, language and regional defaults, information about browser and computer operating system, Internet Protocol addresses, search terms and search results; ratings submitted)
    Information about accumulated reward points
  • Communications by telephone, fax, e-mail, voicemail, text messaging (SMS), picture messaging (MMS), video messaging or Instant Messaging

Does Pamboo share your personal information?

Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others.
As we continue to develop our business, we might sell or buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Pamboo is acquired, customer information will of course be one of the transferred assets.
We release accounts and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of Pamboo, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
We may also pass your personal data on to third parties in order to make use of technical or organisational services which we need to meet the purposes specified or for our other business activities. Our service providers are contractually bound to process personal data exclusively on our behalf and in accordance with our instructions. We also oblige our service providers to comply with technical and organisational measures which guarantee the protection of personal data. If the service providers are located in countries where the applicable laws do not provide any protection of personal data that is comparable with that provided by Swiss law, we will ensure by contract that the service providers concerned maintain the GDPR (and Swiss) level of data protection.

The Pamboo shop relies on third-party service providers, which perform a variety of services on our behalf. Such services are the processing of payment transactions, the shipping of our products (e.g. Swiss Post) or the hosting of our data. Personal information is shared with the following third-parties:

It might be necessary to transfer and process data to providers / countries outside of the European Union.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties and you will have an opportunity to choose not to share the information.

How long do we keep your personal information

We keep your personal information to enable your continued use of Pamboo, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Note, as may be required by law such as for tax and accounting purposes, legal obligations, resolve disputes, and enforce our agreements, or as otherwise communicated to your. For example, we retain your purchase history so that you can review past purchases (and repeat orders if desired) and what address you have shipped orders to, and to improve the relevancy of products and recommendations. Some data may also be stored longer than the stated retention period for the purposes of business continuity. Where we no longer need to process personal data for the purposes set out in this privacy policy, we will delete all personal data from our systems.

How long do we keep your personal information in technical log files

When a data subject or automated system calls up any website owned by Pamboo, the data is stored in the server logs for 3 month and offline for 12 month. Collected may be (1) name, (2) email address, (3) locations, (4) the browser types and versions used, (5) the operating system used by the accessing system, (6) the website from which an accessing system reaches our website (so-called referrers), (7) the sub-websites, (8) the date and time of access to the Internet site, (9) an Internet protocol address (IP address), (10) the Internet service provider of the accessing system, and (11) any other similar data, meta/communication data (i.e. http status code) and information that may be used in the event of attacks on our information technology systems.

Rights of persons affected

You have the right to information about your personal data that we process. If you do not make requests for information in writing, please bear in mind that we might ask you to provide proof that you are who you claim to be. You have:

  • the right to be informed about the collection and use of your personal data;
  • the right of access to your personal data and any supplementary information;
  • the right to have any errors in your personal data rectified;
  • the right to have your personal data erased, as it is applicable to you under the law;
  • the right to block or suppressing the processing of your personal data, as it is applicable to you under the law;
  • the right to move, copy or transfer his personal data from one IT environment to another;
  • the right to object to processing of his personal data in certain circumstances, and rights related to automated decision-making (i.e. where no humans are involved) and profiling (i.e. where certain personal data is processed to evaluate an individual).

Furthermore, in accordance with legal requirements, you have the right to object to us processing your data. You also have the right of data portability.

Also, you can access your information, including your name, address, profile information, newsletter signup, and purchase history in the “My Account” section of the website. In the “My Account > GDPR Tools” section you can export the data we stored and use for a better experience in our store.

You have the right to lodge a complaint about the processing of your personal data by us to a supervisory authority for data protection.

Cookies

Cookies are used to make our online store overall more user-friendly and effective, e.g. by making the navigation and use of our website more user-friendly and by storing user preferences. Cookies are also used to analyze and evaluate the use of our offer in aggregated form, which allows us to optimize the design of our website.
Cookies are also used to display advertising based on your interests, e.g. also on other websites, and to measure the success of our advertising.
Cookies are small text files stored on the computer of the user and are transmitted from there to our hosting web server and are used to make our website user-friendly. Users can limit or generally prohibit the use of cookies by an appropriate setting in the web browser used. Previous stored cookies can be deleted at any time. If cookies are deactivated for our website, this may lead to the web page not being able to be displayed or used to the fullest extent.
The individual cookies and tools used by us and the possibility of withdrawing your consent at any time by changing your cookie settings in our cookie banner, you can also deactivate the option for storing cookies in the system settings of your browser and delete existing cookies at any time.

In addition, you can manage your preferences in connection with usage- or interest-based advertising for many third-party providers who manage usage data on behalf of website operators for the display and analysis of interest-based advertising under the following platform and either disable or enable all or individual providers: https://www.youronlinechoices.com/de/praferenzmanagement/.

Newsletter

Pamboo gives the opportunity to subscribe and receive our Pamboo newsletter. If the user agrees we store the IP address of the source computer and the date and time of the registration and we may contact the user:
with relevant news pattern for his selection
with offers and information about Pamboo’s products, services and news
to attend a customer research to improve our services
A user can unsubscribe on the “My Account” settings page. In addition, newsletters can be canceled by submitting the corresponding unsubscribe link in every newsletter.

Newsletters contain tracking pixels to enable log file recording and analysis. This allows a statistical analysis of communication campaigns.

Contact by email

It is possible to contact Pamboo by email using the email address on https://Pamboo.com/, the data provided (such as name, first name, address) and at least email address will be stored, as well as the information contained in the email including any personal data provided by the user for the purpose of making contact and processing his query.

In addition, the following data is collected by the system:

  • IP address of the source computer for the query
  • date and time of the email

Contact by contact form

If the contact form is used for communication, the user is required to provide his first and last name and his email address. Without this information, the issue raised by a user using the contact form cannot be processed. Providing the postal address is optional and makes it possible to process an issue by post, if requested.

In addition, the following data is collected by the system:

  • IP address of the source computer for the query
  • date and time of the registration

The processing of the data sent with the contact form and the content, which may also contain personal data provided by the user, is carried out on the basis of Article 6 (1) e) or (1) f) GDPR, for the purpose of processing the user’s query.

How do we use web analysis tools?

In order to constantly improve and optimise our Internet offering, we use what are known as tracking technologies. Web analysis tools provide us with statistics and graphics which provide us with information about the use of our websites. This involves data about the use of a website being transferred to the server used. Depending on the provider of a web analysis tool, these servers may be located abroad. For the most frequently used web analysis tool, Google Analytics, these data are transferred including shortened IP addresses, which prevents the identification of individual devices. Google complies with the data protection rules of the "Swiss-U.S. Privacy ShieldFramework" and is registered with the “Swiss-U.S. Privacy Shield” program of the US Department of Commerce (Information about the “Swiss-U.S. Privacy Shield” can be found under https://www.privacyshield.gov/Swiss-US-Privacy-Shield-FAQs). The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data. Transfer of these data by Google to third parties can only take place on the basis of legal regulations or as part of the order data processing.

You may prevent the recording of the data generated by cookies and relating to your use of the website (incl. your IP address) at Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available under the following link (http://tools.google.com/dlpage/gaoptout?hl=de) You will find more detailed information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=de or http://www.google.com/intl/de/analytics/privacyoverview.html.

Data protection provisions about the application and use of Google reCAPTCHA v3

Our primary goal is to ensure that our website is as protected and secure as possible for you and for us. To ensure this, we use Google reCAPTCHA V3 from Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). With reCAPTCHA, we can determine whether you really are a flesh-and-blood human being and not a robot or other spam software. By spam we mean any unsolicited information sent to us electronically.
What is reCAPTCHA?
reCAPTCHA is a free captcha service from Google that protects websites from spam software and abuse by non-human visitors. The most common use of this service is when you fill out forms on the web. A captcha service is an automatic Turing test designed to ensure that an action on the Internet is performed by a human and not a bot. In the classic Turing test (named after computer scientist Alan Turing), a human determines the distinction between a bot and a human. In captchas, this is also done by the computer or a software program. Classic captchas work with small tasks that are easy for humans to solve, but present significant difficulties for machines. With reCAPTCHA you don't have to actively solve puzzles anymore. The tool uses modern risk techniques to distinguish humans from bots. With Invisible reCAPTCHA used by Bamboo, even that is no longer necessary. With reCAPTCHA v3, a JavaScript element is included in the source code and then the tool runs in the background and analyzes your user behavior. From these user actions, the software calculates a so-called captcha score. Google uses this score to calculate how likely you are to be human even before you enter the captcha. ReCAPTCHA or captchas in general are always used when bots could manipulate or abuse certain actions (such as registrations, surveys, etc.). At Bamboo, the following pages are protected by reCAPTCHA v3: Login page, Registration page, Forgot password page, Contact page.

The following list examples of collected browser and user data that are processed by Google.

  • Referrer URL (the address of the page from which the visitor came).
  • Operating system info (the software that allows your computer to run. Known operating systems are Windows, Mac OS X or Linux)
  • Cookies (small text files that store data in your browser)
  • Mouse and keyboard behavior (every action you perform with the mouse or keyboard is stored)
  • Date and language settings (which language or date you have preset on your PC is saved)
  • All JavaScript objects (JavaScript is a programming language that allows websites to adapt to the user. JavaScript objects can collect all kinds of data under one name)
  • Screen resolution (shows how many pixels the image display consists of)

Why do we use reCAPTCHA on our website?
We want to welcome only flesh and blood people on our site. Bots or spam software of any kind may safely stay at home. That's why we pull out all the stops to protect ourselves and offer the best possible user experience for you. For this reason we use Google reCAPTCHA from Google. This way we can be pretty sure that we remain a "bot-free" website. By using reCAPTCHA, data is transmitted to Google, which Google uses to determine whether you are actually a human being. reCAPTCHA therefore serves the security of our website and, by extension, your security. For example, without reCAPTCHA it could happen that a bot registers as many e-mail addresses as possible during registration in order to "spam" forums or blogs with unwanted advertising content. Spam bots could try to guess the e-mail addresses of our customers, e.g. with the password forgotten page. With reCAPTCHA we can avoid such bot attacks.

Data protection provisions about the application and use of YouTube

On this website, the controller has integrated components of YouTube. YouTube is an Internet video portal that enables video publishers to set video clips and other users free of charge, which also provides free viewing, review and commenting on them. YouTube allows you to publish all kinds of videos, so you can access both full movies and TV broadcasts, as well as music videos, trailers, and videos made by users via the Internet portal.

The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.

With each call-up to one of the individual pages of this Internet site, which is operated by the controller and on which a YouTube component (YouTube video) was integrated, the Internet browser on the information technology system of the data subject is automatically prompted to download a display of the corresponding YouTube component. Further information about YouTube may be obtained under https://www.youtube.com/about/. During the course of this technical procedure, YouTube and Google gain knowledge of what specific sub-page of our website was visited by the data subject.

If the data subject is logged in on YouTube, YouTube recognizes with each call-up to a sub-page that contains a YouTube video, which specific sub-page of our Internet site was visited by the data subject. This information is collected by YouTube and Google and assigned to the respective YouTube account of the data subject.

YouTube and Google will receive information through the YouTube component that the data subject has visited our website, if the data subject at the time of the call to our website is logged in on YouTube; this occurs regardless of whether the person clicks on a YouTube video or not. If such a transmission of this information to YouTube and Google is not desirable for the data subject, the delivery may be prevented if the data subject logs off from their own YouTube account before a call-up to our website is made.

YouTube’s data protection provisions, available at https://www.youtube.com/t/terms and https://policies.google.com/privacy?hl=en, provide information about the collection, processing and use of personal data by YouTube and Google.

Data security

Pamboo takes precautions to protect the data and collects only data that is required to offer our service. Pamboo does not store credit card information on its website. We transmit sensitive information to us in a secure way by using Secure Socket Layer (SSL), which encrypts information you input. A user can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of our website. Passwords to authenticate the user to use our service are stored in an encrypted (+ salted) form.
It is important for you to protect against unauthorised access to your password and to your computers, devices, and applications. Be sure to sign off when you finish using a shared computer.

CloudFlare

Our pages use functions from CloudFlare. The provider is CloudFlare, Inc. 665 3rd St. #200, San Francisco, CA 94107, USA. CloudFlare offers a worldwide distributed content delivery network with DNS. Technically, the transfer of information between your browser and our website is routed through CloudFlare's network. CloudFlare is thus able to analyze the data traffic between users and our websites, for example, to detect and prevent attacks on our services. In addition, CloudFlare may store cookies on your computer for optimization and analysis. This serves to protect our legitimate interests in an optimal marketing of our offer, which prevail in the context of a balancing of interests, in accordance with Art. 6 (1) p. 1 lit. b DSGVO.
We have concluded a corresponding order processing agreement with Cloudflare based on the DSGVO. Cloudflare is a certified participant of the EU-US Privacy Shield Framework. Cloudflare has committed to handle all personal data contained by European Union (EU) member states under the Privacy Shield Framework in accordance with its applicable principles. For more information about the Privacy Shield Framework, please visit the U.S. Department of Commerce's Privacy Shield List at https://www.privacyshield.gov. Cloudflare collects statistical data about visits to this website. Access data includes: Name of the accessed website, file, date and time of access, amount of data transferred, notification of successful access, browser type along with version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Cloudflare uses the log data for statistical evaluations for the purpose of operation, security and optimization of the offer.
Here you can find information about the data collected there and about security & privacy at CloudFlare

Are Children Allowed to Use Pamboo?

Pamboo doesn't sell products for purchase by children. We sell children's products for purchase by adults. If you're under 18, you may use Pamboo only with the involvement of a parent or guardian.

Online presence in social media

We maintain an online presence on social networks and platforms in order to communicate with our customers, interested parties, and users and to inform them about our products. We use Facebook, Youtube, Pinterest, and Instagram, among others. When visiting each of these platforms, you as a user agree to the terms and conditions and the data processing guidelines of the corresponding operator.

Unless stated otherwise in our data privacy notice, we process user data if users communicate with us on these social networks and platforms, e.g. publish posts on our pages or send us messages.

We at Pamboo process users' data only when it is in the customer's legitimate interest for us to do so in accordance with Art. 6, (1) lit. b GDPR. As a company, we have a legal right to obtain general customer information to use in customer accounts. We also use customers' data for communication purposes. If any of the providers below request users for consent for processing their data, the legal basis for data processing is Art. 6 para. 1 lit. a. GDPR.
Pamboo is present on the following networks:

  • Facebook:
    Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Irland, Joint Data Processing Agreement Data privacy agreement: https://www.facebook.com/about/privacy/ Opt-out: https://www.facebook.com/settings?tab=ads. Facebook has committed itself to adhering to EU data protection laws in compliance with the Privacy Shield Framework: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active
  • Twitter:
    Provider: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA) - Data protection policy: https://twitter.com/de/privacy Opt-out: https://twitter.com/personalization Twitter has committed itself to adhering to EU data protection laws in compliance with the Privacy Shield Framework: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active.
  • Instagram:
    Provider: Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA
    Data protection policy & opt-out: http://instagram.com/about/legal/privacy/.
  • Youtube:
    The operating company of YouTube is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, UNITED STATES.
    YouTube’s data protection provisions, available at https://policies.google.com/privacy?hl=en, provide information about the collection, processing and use of personal data by YouTube and Google.
  • Pinterest:
    If you have any questions about our data processing activities, the data controller you should contact is Pinterest Europe Ltd., an Irish company with its registered office at Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.
    You can also contact Pinterest Inc. at 651 Brannan Street, San Francisco, CA 94107, USA.
    Data privacy: https://policy.pinterest.com/en/privacy-policy
    Data protection officer contact: https://help.pinterest.com/en/data-protection-officer-contact-form