General Terms and Conditions

1. Scope

“Pamboo” Brand based in Lachen SZ (hereinafter Pamboo) is an online retailer of children’s dresses. These general terms and conditions apply to all orders placed on the website as amended at the time of ordering.

2. Conclusion of the contract

In the shop you place an online order. The order is binding if you have agreed to the Terms and Conditions and pressed the “BUY” button. This creates a legally valid purchase contract. Upon receipt of your order, you will receive an order confirmation by e-mail.
The buyer is advised that these GENERAL terms and conditions must be adapted to the changing legal situation. For this reason, the applicable GENERAL Terms and Conditions apply to all contracts at the time of ordering. Provisions that deviate from this only come into force and apply insofar as they have been confirmed separately and in writing by Pamboo.

3. Offer

The offers on the Pamboo website are non-binding and subject to change. They also apply only if a product is still available. Small deviations of the delivered products compared to the original shown on the web are possible due to different screen settings.
If, contrary to expectations, an item is no longer available, we are entitled to withdraw from the purchase contract or to reduce it to the ordered and delivered items. If an item is no longer available, we will inform you immediately.

4. Prices

All our sales prices are from stock in Swiss francs incl. of statutory VAT and excl. Shipping.

5. Payment terms

The following payment methods are available for orders:

  • Visa, Mastercard and American Express
  • Paypal
  • Prepayment

6. Voucher

You can pay for your order with a Pamboo voucher. To do this, enter the code on the voucher in the appropriate field of the order. A voucher can only be redeemed for the full amount.
The amount of the voucher amounts is given. The vouchers are issued exclusively in CHF and are freely transferable.
A cash payment is excluded.

7. Right of return

You have the right to withdraw the purchase contract within 10 days of receipt of the goods with a description of the reason for the return and to return the goods at your own expense. The goods must be in perfect, intact and unworn condition and must be received in our original packaging, otherwise the right of return will be forfeited. Reduced resp. Sale item does not have a return policy. The return must be sent to:

Pamboo, Inh. Anna Warth
Gerbiweg 2
8853 Lachen, SZ

8. Delivery defects

We kindly ask you to check the delivered items immediately for correctness, completeness and integrity. Complaints about delivery, material defects, incorrect deliveries and quantity deviations must be notified to us in writing by letter or e-mail () within 5 working days after receipt of the goods. The defect will be checked by Pamboo immediately. If Pamboo accepts the defect, you will receive the same replacement item and refund the shipping costs if in stock, or otherwise you will be refunded the entire amount. If Pamboo does not accept the defect, the item will be returned to the buyer for a fee.

9. Delivery

Normally, shipping takes place within 3 working days after receipt of payment or after crediting to the company account.

10. Shipping by post

Switzerland, Liechtenstein:
For vouchers – free Vesand by post (please select option “Shipping costs by price/weight”)
Up to 300 gr A-Post Grossbrief CHF 2.00 (please choose for small items option “Shipping costs by price/weight”)
From 300 gr Packet B-Post CHF 7.00 / A-Post CHF 10.00
The shipping costs consist of the postage and packaging costs incurred. Costs for shipping to other countries are available on the page delivery and shipping costs.

11. Retention of title

Until all claims against the customer have been settled in full, the delivered goods shall remain the property of Pamboo.

12. Liability

Any claims of liability of the customer – regardless of the legal reasons – are excluded. Pamboo is therefore not liable for damages that have not arisen on the delivery item itself.

13. Data protection

Pamboo is committed to protecting the privacy of all individuals, shopping online and keeping personal information confidential. The data you receive will be stored. The data will only be passed on to the authorized contractual partners for the purpose of necessary transactions (e.g. credit card transactions). Pamboo undertakes not to disclose any personal data to third parties with its customers.
We would like to point out that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.
The online shop contains possibilities for activating a social network e.g. Facebook. Social networks may use personal data of their users in a manner that may not comply with data protection. Pamboo is not liable for any damages caused to you by your misuse of your personal data by social networks. Additional information are available on the page privacy statement.

14. Applicable law

These General Terms and Conditions and all contracts are governed by Swiss authorities. Only the ordinary courts at the pamboo headquarters have jurisdiction.

15. Trademark Protection/Copyright

All motifs, photos, texts as well as our logo and label are copyright or label. protected by trademark law. The right to use it rests exclusively with Pamboo.

16. Severability clause

Should individual provisions of the contract, including these provisions, be or become ineffective in whole or in part, or if the contract has an unforeseen gap, the validity of the remaining provisions or parts of such provisions shall remain Untouched. The respective statutory provisions shall replace the ineffective or missing provisions.